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Translation available for 911 calls to Cerritos Sheriff's Station

Updated March 22, 2017

In Cerritos, multiple generations often live together in one home. Most often the children are at work, the grandchildren in school and the grandparents at home during the daytime. There have been incidents where residential burglars operating during the most common daytime hours encounter senior citizens inside of a home after they break in. Too long after the burglary, grandparents call their children, who in turn contact the Cerritos Sheriff's Station, resulting in the loss of valuable time.

We have received some concerns from non-English speaking residents that there is an inability for the communications center at the Cerritos Sheriff's Station to process 911 calls in another language. On the contrary, immediate translation can be obtained by calling 911 to report an emergency, then by announcing the language desired, such as "Mandarin," "Korean," "Tagalog," etc. The dispatcher will connect the caller to an interpreter in their native language, and vital information can be relayed to ensure a speedy response by deputies. Please share this information with non-English speaking family members so they can receive the prompt emergency service that the Cerritos Sheriff's Station strives to provide.

 

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